Get online doctor consultation with an experienced physician

Online doctor consultation is a concept where doctors from different fields of healthcare domain are available online, be it on phone, laptop, or other digital devices to offer consultations. The most prominent benefit of online doctor consultation is that it does away with your travel cost and time, plus waiting time in crowded hospitals and clinics.

Online doctor consultation is also beneficial for people in village areas as in many cases villagers need to journey all-night to get treatment from specialist doctors or hospitals. This is also the reason why many such people avoid treatment as they want to ditch the rigour of too much travel. Online doctor consultation is the solution for all these people as it ensures consultation with doctor right from the comfort of home by just clicking or touching the phone screen. Wider availability of data in remote areas has led to fast emergence of tele-health which in turn has become a promising option in healthcare delivery. Also, the fact that 80% of health conditions or disorders can be addressed through online doctor consultation is another reason for its boom. There is no denying the fact today that online medical care is effective, safe, convenient and budget friendly.

While many platforms have cropped up offering online consultations, please be careful to consult carefully because at the end of the day, it is about your health.

Please keep the following points in mind when you do an online doctor consultation.

1. Only experienced doctors with plenty of years of practice in treating patients in-person will know how to treat online well. Junior doctors without sufficient experience may not be able to catch all that is wrong.
2. So make sure you know which doctor exactly you are going to consult with, before you make a payment. Many platforms show profiles of experienced doctors, get you to make a payment and then you end up consulting with a junior doctor.
3. One of the good ways to know if a doctor is good and experienced is to check their availability. Good experienced doctors are busy. Very unlikely that you can speak to them within 10-15 minutes at any time. Those doctors usually block a certain time slot for online consultations and you can pick one of them. Secondly, good doctors don’t come cheap. You are unlikely to find an experienced doctor who will do an online consultation for very low fees like Rs.400 or even lower. If you are paying that kind of fee, be prepared to consult with an inexperienced doctor.
4. Do not expect to get a proper treatment with the doctor actually seeing you over a video. Body language, energy levels, and patients' demeanour are all very important inputs for a doctor before they assess. So Video consultation is the best option for online consultation. Do not settle for audio or chat messaging treatment as that you can expect to be quite a hit and trial by a junior doctor.

DocGenie is a platform designed by a group of experienced doctors from MAMC, New Delhi and AIIMS New Delhi. Doctors who have treated patients for decades and care about good quality of care. So the platform has been designed to take care of above points and make sure you get treated properly. And then we are very selective in onboarding doctors. We onboard less than 10% of all the applications we receive from doctors. So in short, on DocGenie, you can be sure of the best online doctor consultation.

1. Offers new and convenient models.
2. Many do not have doctors they can call when in need. Online consultation platforms offer very quick access to doctors across a variety of specialties. Monitoring tools that send out readings to doctors can signal symptoms, worsening health, and potential emergencies, immediately which help patients get faster interventions, which could prove to be lifesaving at time.
3. Improves patient engagement.
4. Healthcare professionals often need to guide patients about ways of taking care of themselves between appointments. With online consultation, patient metrics can be reported from the comfort of their home, while medical teams act remotely in guiding patients in the journey toward health.
5. Expands access to care for patients and supports community health staff and junior doctors
6. It is a fact that there is a shortage of good doctors in many areas. This gap can be addressed by online consultation, which stretches the doctor’s reach and provides patients with access to these doctors. As an example - online consultation platforms reach patients living in rural regions, often many miles from the nearest medical facility and with poor healthcare delivery systems.
7. Reduced exposure to pathogens.
8. With the COVID-19 virus still a concern, most want to avoid the hours-long wait at hospitals and clinics along with other patients. For them online consultation is an extremely effective solution as it enables them to stay at home and avoid exposure to infection and germs. This reduces the load on doctors as well (wearing uncomfortable PPE) to see patients in person.
9. Improves healthcare quality
10. Moreover, online consultation also improves healthcare quality via affordable, timely and frequent assessments while being wholly convenient for both the patient and doctor. Timely (online) consultation also reduces avoidable emergency hospital visits and unnecessary tests.
11. Improves patient satisfaction.
12. Online consultation has also been identified with enhanced patient satisfaction. Surveys conducted in recent times reveal nearly 99% satisfaction score with online consultation among patients.

DocGenie is a platform designed by experienced doctors who know how best to treat a patient online and what all is required both from a patient and a doctor point of view. So we have made sure to implement these to provide you with the best online video consultation platform.

Here are some of the reasons why DocGenie is right for you.

1. Carefully curated list of experienced doctors across multiple specialities who are capable of giving you proper care. So you don’t need to worry about looking around and selecting a doctor amongst thousands of choices.
2. We don’t collect the payment and just connect you with any available doctor. With us, you get to look at profiles of our select doctors and select one that you would like to consult with before making a payment. You then know exactly who you will speak with before your consultation.
3. We only do video consultations and no audio or chat consultations. Doctors with decades of experience tell us that seeing a patient on a video, looking at their body language, energy etc are all important inputs to ensure high quality online doctor consultation.
4. No need to download any app just for booking or consultation. We have enabled a very easy and convenient process to book an appointment and consult a doctor through your phone on our website or through Whatsapp. Or even just a call where the customer support team is happy to help.
5. We believe in quality of care and not just low cost. Many of our patients come to us after consulting other doctors and not getting the right treatment.
6. We have treated thousands of patients over the last few years and our customer satisfaction rating shows how our patients have appreciated our efforts.

DocGenie was envisaged as an extension of the above philosophy. Our vision is to create a telemedicine platform, with a select few carefully curated, top class doctors who will provide high quality personal care for people across geographies.